Privacy Notice – Personal data (“Data”) is processed by UNITED ENGLISH (“UE”) in accordance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties and its Regulations. The confidentiality of Data is guaranteed, and is protected by administrative, technical, and physical security measures to prevent damage, loss, alteration, destruction, misuse, unauthorized access, or improper disclosure. Only authorized personnel will have access to your Data.

For more information about the processing of your personal data and your rights, as well as the purposes for which we will use the Data, including Data previously provided to UE by any means, you can contact us on the phone number 442 223 89 99 or via email at queretaro@unitedenglish.com.mx.

Comprehensive Privacy Notice:

It is UE’s policy to respect and protect the privacy of all Data that we hold from our clients, employees, suppliers, and the general public. Part of our philosophy is to maintain active communication with our clients, employees, suppliers, and the general public.

Unless otherwise instructed by the Data owner (“Holder”), they consent to their Data being processed both inside and outside Mexico and understand that it may be processed directly or indirectly. 

The processing of the Holder’s personal data includes the following purposes:

• To be contacted and sent information about our services and the commercial proposal requested by the Holder.
• To be contacted and sent information to offer our services, sent advertising, and be informed about promotions.
• To be contacted and sent information to understand the level of customer satisfaction regarding the acquisition of our products and services, as well as to follow up on their requests, suggestions, complaints, and/or any other request from the Holder, or to carry out service and/or product updates.
• To be contacted to request necessary information from the Holder to establish the desired commercial relationship between them and the company.

• The Data of candidates applying to work at UE and employees working temporarily or indefinitely are necessary to process job applications, register them in programs to schedule payments, and make withholdings as required by Mexican labor legislation.
• To contact their relatives in case of emergency or illness.
• The personal data that UE may request, which varies depending on the case, includes: your name, address, federal taxpayer registration, email, phone number, and official documents proving your identity and the information you provide.
• To prevent unauthorized access to the Holder’s personal data and ensure that the information is used for the purposes established in this privacy notice, we have established options and means similar to those we use for our own data and documents outlined in our Data Privacy Policy.
• The duration of the handling of the Holder’s personal data will depend on the labor relationship with UE as well as the obligations required by current legislation and competent authorities. In all cases, the information will be kept only for a reasonable time.

The following means are available to exercise your rights of access, rectification, cancellation, opposition, as well as revocation for the processing of your personal data by UE, with an address at Blvd. Bernardo Quintana No. 88 (Floor 1), Col. Carretas, CP 76050, Santiago de Querétaro, QRQ., Data Protection Department, email address: queretaro@unitedenglish.com.mx or phone: 442 223 89 99.

Through these channels, the Holder can update their Data and specify the means by which they wish to receive information, as UE will establish the channel it deems appropriate to send information if this specification is not provided.

By providing your Data, the Holder accepts that it will be processed for the purposes of and under the terms and conditions provided in this privacy notice, which they acknowledge knowing. At any time, you can request to stop receiving this information by emailing queretaro@unitedenglish.com.mx.